Privacy Policy

Lucky 57 Private Limited (“Lucky 57”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use any Lucky 57 game or service (collectively, the “Services”). By using our Services, you agree to the practices outlined in this policy.

1. Information We Collect

When you use our games or services, we may collect the following types of information:

A. Account and Profile Information

Name
Profile picture
Gender
Date of birth
Email address
Social media ID or username
Public data shared via social platforms (Facebook, Apple, etc.)
Friends list (if authorized)

B. Device and Technical Data

IP address and device identifiers (e.g., MAC address)
Device type, model, and OS
Mobile network information
Location (if enabled)
Game activity and gameplay history

C. Transaction Data

Purchase history (virtual items, chips)
Billing and contact information (when applicable)

Note: We do not store your credit card details. Payments are processed securely through Apple, Google Play, or relevant platforms.

D. Usage Data

Session duration and frequency
Pages/screens viewed
Click data
Game performance
Crash and bug reports

2. How We Use Your Information

We use your information to:

Operate and improve our games and services
Personalize your experience
Provide customer support
Communicate updates, promotions, or announcements
Process payments and manage transactions
Detect and prevent fraud or unauthorized behavior
Comply with legal obligations

3. Sharing and Disclosure

We do not sell your personal information.

We only share your data with:

Service providers who support game hosting, analytics, marketing, or customer support
Legal authorities, if required by law or to protect our rights
Payment processors (e.g., Apple, Google) for in-app purchases

4. Your Rights and Controls

You may:

Access, update, or correct your profile information
Opt out of non-essential notifications
Delete your account (note: some data may be retained for legal or support reasons)
Limit access via social platform settings

To manage your data or make a request, email us at: [Insert Contact Email]

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined above or as required by law. Game history may be stored even after app deletion.

6. Children’s Privacy

Lucky 57 is not intended for users under the age of 13. If you are under 13, do not use the Services. Users between 13–17 must use the Services under parental guidance. We do not knowingly collect data from children without verifiable parental consent.

7. Security Measures

We take reasonable measures to safeguard your information from unauthorized access, misuse, or disclosure. However, no digital transmission or storage method is 100% secure. Use our Services at your own risk.

8. Virtual Goods and In-Game Currency

Lucky 57 provides virtual chips or in-game items for entertainment only.
These items have no real-world monetary value.
Chips or items lost due to connectivity issues, server errors, or account compromise are not refundable.
Purchases are non-refundable and non-transferable.

9. Rules, Restrictions, and User Conduct

Using our Services, you agree:

To follow all applicable laws and in-game rules
Not to harass, exploit, or abuse other users
Not to use cheats, hacks, or bots
Not to operate multiple accounts to exploit bonuses
Not to buy or sell chips from unauthorized sources
To use one account per person/social platform

We may suspend or terminate accounts violating our Terms or Privacy Policy, without prior notice.

10. Governing Law and Dispute Resolution

This Privacy Policy is governed by the laws of the country where you use our services.

Disputes shall first be attempted to be resolved through mutual discussion.
If unresolved within 30 days, disputes will be submitted to arbitration.
The seat of arbitration will be where Lucky 57’s registered office is located.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically. Continued use of our Services after changes means you accept the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

📧 [Insert Official Support Email]
📍 Lucky 57 Private Limited
[Official Contact Channal]

By using Lucky 57’s games or services, you acknowledge that you have read and accepted this Privacy Policy.